Privacy Notice

Introduction

Effective date of this privacy notice: October 2024
 

Your privacy and the protection of your personal information is important to us.  This Privacy Notice (“Notice”) explains the types of information that can identify you directly or indirectly (“Personal Information”) and how we collect, use, share and protect it. By engaging with BioLife, through our centers, Website, Application, and any other channels where you may interact with BioLife, you consent to the practices described in this Privacy Policy. BioLife Plasma Services L.P. is a wholly owned subsidiary of Takeda Pharmaceutical Company Limited (hereinafter referred to as “BioLife”, “we” or “us”). For more details related to your local BioLife Plasma Center refer to BioLife’s website to find your nearest plasma donation center.

 

Before registering as a donor, you should read this entire Notice (together with the Terms of Use),  which we may change any time. Any changes to this Privacy Notice will become effective when we post the revised effective date at the top of this page. Your use of the BioLife Website and Application following these changes means that you have read and understand, and you consent to the processing of your information for the purposes as described in this Notice. We encourage you to review this Notice regularly for any changes.

What the Website and Application can be used for

An individual may use the BioLife Website and Application to enroll to become a plasma donor, schedule donation appointments, track donors’ progress towards earning various donation promotions, refer others to become donors, learn more about donating plasma and how donated plasma helps others, and view debit card balance and transactions.

What information is collected  
Personal information
Biometric information
Device information
Marketing interactions
Location information
Information from other publicly available sources
Survey information
Customer support information
How we use the information we collect

BioLife collects and processes only the information that is necessary to fulfill specific purposes outlined in this Notice.

Sharing your information

BioLife does not sell or share identifiable personal information with third parties for any purposes other than those disclosed in this Notice. Uses and disclosures of personal information by third parties acting on BioLife’s behalf are governed by agreements that require personal information to be protected appropriately.

Keeping your information secure

BioLife implements commercially reasonable and appropriate technical, physical, and organizational safeguards to protect your information from misuse or accidental, unlawful or unauthorized destruction, loss, alteration, disclosure, acquisition or access.

Where we store your information

By submitting or permitting BioLife to collect your information, you agree to the transfer, storage or processing of your information outside your home country. Information transferred is treated in accordance with this Notice and in compliance with any applicable data protection laws. BioLife takes reasonable steps to ensure that adequate safeguards are in place to protect your information during such transfers.

How long we store your information

BioLife will only retain information for as long as necessary to serve the purpose(s) for which it was collected or to the extent necessary to comply with applicable legal requirement(s).

Managing your information and preferences
Your BioLife Account Information
Your Email Communication Preferences
Your SMS / MMS Messaging Preferences
Your Physical Location and Your BioLife Plasma Center
Your Loyalty Program Participation
Your Tracking Preferences
How to contact us

If you would like to exercise your individual rights, please contact us by accessing our BioLife Privacy Rights Request webform.

 

If you have questions about this Privacy Notice, please contact us by email.

 

Email Address: privacyoffice@takeda.com

 

For more detailed information about how Takeda processes your personal data and your rights related to this processing please refer to Takeda’s Privacy Notice at www.takeda.com